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On cancelled flight tickets SC admits plea for full refund

On Tuesday, the Supreme Court accepted a written petition lodged by India’s air passengers association for a full refund on domestic and international flight tickets cancelled during the lockdown period.
|| Varsha Sahoo

A three-judge Bench headed by Justice Ashok Bhushan issued notice to the government and DGCA on the petition submitted by the association through its president Sudhakar Reddy, assisted by senior lawyer C.A Sundaram and advocate Rohit Rathi.

The group, which defends the rights of fliers, said that airlines were pressuring passengers to agree to a “cash cover” scheme in “blatant disregard” for the Ministry of Civil aviation’s April 16 circular. The petition said “The April 16 circular needs airlines to refund passenger’s money for the cancelled flights scheduled during the lockdown time period within three weeks of the request date, without levying any cancellation charges.”

The airlines’ refusal to refund the number of tickets was “arbitrary and ultra vires’” it added. The petition said opening a credit shell would hardly offer much benefit to the passengers because they could have booked their flights for a reason that was now obsolete. Earlier in July the court is expected to hear the lawsuit.

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